Hi Tyler, thanks for the feedback. We're pleased to hear that Joiin’s been a good fit for your larger client groups and that it’s working well alongside Xero and Mayday. The support team will appreciate the shout-out!

Thanks for the kind words David. It's been a pleasure working with the team at Mayday, and we're glad to be supporting so many shared customers together.

HI Joe, Thanks for your thoughtful feedback. It's great to hear Joiin’s been a help with consolidations and that the support team’s been there when needed.

Hi Mark, we really appreciate the partnership and kind words - it’s a pleasure working with the Roveel team to support your customers with their consolidations.

Hi Kevin, Thanks for the feedback, it’s great to hear Joiin is proving good value so far, and we’re here if you need a hand exploring any of the features as you go - feel free to get in touch with our customer success team with any suggestions or features you'd like to see in the future.

Hi Searle, We're genuinely sorry to hear about your frustration and that your experience didn't meet expectations. Our support team promptly began investigating your issue, within one hour of your initial contact. We note that this review was posted just three hours after your ticket was submitted, giving us limited time to fully investigate and address your concerns. Since then, our team has recommended steps you can take to ensure your accounts map correctly. Thanks again for your feedback. Your satisfaction remains our priority, and we’re here to help ensure a positive experience moving forward.