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Reviews & ratings
4.3 out of 5 stars
43 Reviews
5 star(79%)
4 star(3%)
3 star(0%)
2 star(0%)
1 star(18%)

Most recent reviews

Ted Orban
Posted 13 Aug 2023
1 out of 5 stars

Definitely not worth the trouble of integrating with Xero

The integration, using Amaka, has changed three times within the last year - the last two times without notification. The integration creates gl accounts within Xero - to which I strenuously object - without notification or permission. It does not report sales tax correctly either. After the initial setup, there is no documentation on how to use nor how data is being placed in the new accounts and what to do with them. Finally, we killed the integration. It is much, much easier to run monthly reports and enter data into a worksheet to calculate manual journal entries. What a shame. Instead of making life easier, it makes it more difficult.
3 people found this review helpful.
Marc Packstore
Posted 16 Mar 2023
1 out of 5 stars

Waste of time

Loads of issues, read all reviews before diving in.
8 people found this review helpful.
Erik Johnson
Posted 11 Nov 2022
1 out of 5 stars

Half broken feed

The feed from Square continues to export the fees and bank transfers to Xero, but stopped exporting the daily invoices. Very frustrating experience.
5 people found this review helpful.
Lara Berenji
Posted 14 Apr 2022
1 out of 5 stars

Does Not Transfer Taxes appropriately from daily sales

The new method of transferring the taxes collected from square, makes the sales tax reporting in Xero unusable. When I spoke with Xero, they claimed that they switched to third party provider (Amaka) that could offer better service, and that I would need to speak to them. When I asked Amaka (Square) They said that they made accounts for each tax rate, but that the sales will no longer have the sales tax rate applied to the invoice making the reporting in Xero non-functional.
9 people found this review helpful.
Marcus Jones
Posted 24 Feb 2022
5 out of 5 stars

Great customer service support!

Jam was really amazing to work with! She went above and beyond to ensure we fixed the issue. She has very good system and integration knowledge. It was a great experience.
Norbert Harms
Posted 23 Feb 2022
1 out of 5 stars

Never use Square, Nor Ever

Used it 2 years ago and needed to get Fair trade involved to get my money. Thieves! Now, I wanted to give them another chance. Guess what? ZERO communication with these thieves. How can you entrust your finances, YOUR MONEY with a company that DOES NOT CARE ABOUT YOU but only your money? Pathetic bunch of money suckers, that's all I can tell about this clan!
One person found this review helpful.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.