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Workshop Software

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Reviews by verified Xero users.
4.3 out of 5 stars
24 Reviews

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LH
Linda Heron
Posted 19 May 2025
1 out of 5 stars

Getting worse not better

We have been using workshop software for over 7 years now, and with every update the system is getting worse not better. The system is slow and full of glitches. Every update they roll out is then rolled back within days as there are so many problems with it. They roll out major updates close to the EOM / EOFY with little concern that the majority of their users will be trying to manage extra workload at this time of year. It takes days to receive any help from their support team unless the whole system goes down, which is happening more often. I am finding other software, and I would seriously advise that WS is not the best option at this time.
JH
Jason Hodge
Posted 26 Apr 2024
5 out of 5 stars

Getting More From Workshop Software

I was fortunate to have a call from Gerrard to see how everything was going. I knew I was probably only scratching the surface of what Workshop Software could do for my business. Gerrard looked at what features I was using and how I used Workshop Software. He showed me quite a lot more and made suggestions on how I could use the Software smarter. Will be implementing these latest discoveries to make life a bit easier. Thankyou Gerrard.
One person found this review helpful.
CL
Corina Lo Rosso
Posted 7 Feb 2023
5 out of 5 stars

Wonderful Support

I had Sue come & visit on site to help me fine tune my workshop software. She is amazing & has help so much with implementing certain procdures. Workshop software has so much to offer & i have been using for 5 Years and still learning. Love the team!
KN
Ken & Nicole Thornton
Posted 30 Nov 2022
5 out of 5 stars

Excellent experience

Every member of the team has been extremely helpful. They know their product and understand what their customers need from the software.
LD
LESLEY DOWNEY
Posted 24 Nov 2022
5 out of 5 stars

Absolutely fantastic

Gerard & the Team are amazing. Nothing is too difficult & they are understanding when put on hold for us to serve customers (very important) In just 1 phone call, Gerard showed me so much that I didn't realise existed in the program. The program is easy to learn & user friendly. Thanks Gerard & the team for your constant support & for a business program that we love.
One person found this review helpful.
TB
TAMMY BULL
Posted 20 Nov 2022
5 out of 5 stars
We have been using Workshop Software for almost 12 months and it is excellent. Learn new things all the time and it integrates with xero easily, they work will together.
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