The Amaka integration is fabulous. To be honest, I was a little naive as to why I needed it but it was free so I signed up. Once I realised how the ingration works and how easy it was to see what shopify sales were tied to which deposits, I knew it was an accounting must. I had to upgrade my xero subscription due to my sales volume, but I think it's money well spent. BUT, that's just the basic tool, the real shining star is the support staff, particularly Dani, who has helped not only really understand the integration but also solved every road block I've run into along the way. I only wish every app had this kind of support service behind it.

Jacquelyn at Amaka Support was terrific. She took the time to understand my issue and responded very quickly. She was extremely helpful throughout the process. I recommend Amaka for integrations.

Jacquelyn helped resolve the issue I had quickly and was very friendly and helpful throughout the process.

Jacquelyn was absolutely fantastic to deal with. She was patient, responsive, clear in her explanations and incredibly helpful while we worked through a complicated historical Square/Xero sync issue. She took the time to explain what needed to happen, carried out the necessary resyncs promptly, and stayed with the problem until everything was resolved correctly. Her communication was excellent throughout and I really appreciated her professionalism and patience. I couldn’t have asked for better support. Highly recommended!

Lyle, Integration Specialist with Amaka, assisted with our connection of Shopify-Xero involving a 5 month historical sync. I am not a qualified bookkeeper. Lyle was polite, supportive and respectful in answering my many questions and guiding us to a successful result.

A glitch, identified after another glitch was supposedly fixed, took ages to be identified and then resolved. Phone consults to resolve the issue need to be booked in advance and didnt fix the problem, which meanwhile is still running in the background. It was not until we were allocated Jacquelyn, who communicated with me via email and who took considerable care and ownership of the problem was it finally resolved. The 4 stars is for Amaka (the problem shouldnt have happened), but Jacquelyn resolving the issue deserves 10 stars.