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Innovation App of the Year 2025-page-header

Congratulations to our winner, ServiceM8!

ServiceM8 is the smart job management app that helps tradies and field service business owners cut paperwork, eliminate chaos, and provide amazing customer service. This year, ServiceM8 has rolled out extensive AI features such as an AI phone agent, AI office agent, image generation and so much more to help service businesses do more for their clients while enhancing productivity.

Key features include:

  • End-to-end field workflow: Manages scheduling, quoting, job documentation, invoicing, and payment seamlessly within one app.
  • Mobile productivity: Empowers field technicians to receive job info, track time, complete forms, and generate professional invoices on-site via their mobile phone.
  • Real-time Xero integration: Sends all invoice and payment details directly to Xero, forming a complete end-to-end accounting and field service package.
  • Paperless efficiency: Solves the pain of manual paper systems, dramatically improving organisation, professionalism, and cash flow.

Learn more about ServiceM8 below and meet the rest of our finalists that are driving efficiency and innovation for small businesses and practices.

  1. Featured app
    Invoicing and jobs, Time tracking

    ServiceM8

    4.57 out of 5 stars
     333
    Invoicing and jobs, Time tracking
    The job management app for trade contractors & service businesses, with everything to help you cut paperwork, complete more jobs & provide amazing customer service.
  2. Documents

    fileAI

    4.76 out of 5 stars
     37
    Documents
    fileAI leverages proprietary advanced AI OCR to extract and structure data from receipts, invoices, and bank statements, and more in real time. Eliminate manual entry, ensure always up-to-date, audit-ready records, and sync seamlessly with Xero for faster, more accurate bookkeeping.
  3. Featured app
    Carbon accounting, Reporting and forecasting

    Sumday

    5 out of 5 stars
     5
    Carbon accounting, Reporting and forecasting
    Learn, measure and report on your emissions with ease. 🌎 Xero customers can now sign up to access Sumday, free for 12 months*.
  4. Accountant tools, Invoicing and jobs

    Socket

    5 out of 5 stars
     13
    Accountant tools, Invoicing and jobs
    Supercharge sales and retain profitable clients with Socket, a powerful proposal and engagement management system for accountants and bookkeepers.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.