uCollect
31 Reviews
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IS
I.T. Solutions Tasmania
Posted
Highly Recommend
This system works really well and I completely disagree with the review citing a lack of support they are quite responsive
TA
Technology Admin
Posted
No support or response for urgent issue(Sorry, something is wrong with that link)
This has been a very good app but when error messages telling you to contact them show up their is no actual way to reach a person over the phone. We have been getting "Pay Now
Sorry, something is wrong with that link. Please try again or contact us directly." message for a long time and has the potential to hurt our busssiess. No status page either. I'm willing to revise my review because everything else has worked good but not being contacted is a huge issue.
One person found this review helpful.
Response from uCollect
Your requests came in outside our support hours. A response was sent as soon as we opened in the morning. We apologise for the inconvenience.
JW
Jared Winton
Posted
Awesome
Exceptional product backed by exceptional support. Ucollect saves us hours and hours every month.
RL
Robert Letizia
Posted
A+ Support
Sent a contact support from the website at the end of the day not expecting a response till the next day, Peter contacted me within 10 minutes, sorted out my setup issue and its working like a dream. Many Thanks
Chris Penny
Posted
Committed to Excellence
Better than expected service, going an extra mile, precise, a part of the solution, a can-do attitude. Love this team and this tool!
james mccarthy
Posted
Excellent service!
Pete called me back promptly, and expertly assisted with my integration onboarding. It's working well and I'm very grateful for his help! I hope to be doing business with them for a long time
One person found this review helpful.
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