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Reviews & ratings
4.7 out of 5 stars
107 Reviews
5 star(79%)
4 star(15%)
3 star(1%)
2 star(1%)
1 star(4%)

Most recent reviews

Carmelia Restivo
Posted 22 Sep 2023
5 out of 5 stars
Great experience with Synder so far, the customer support is excellent. Sophie was very helpful and was able to answer all of my questions.
Adam Pearse
Posted 15 Sep 2023
5 out of 5 stars
George was extremely helpful and walked me through the entire setup from start to finish. We tested transactions to ensure they were coded correctly within our accounting system. We work with multiple selling regions and multi-currencies and George was knowledgeable on all required Xero settings. The process was very Smooth. Thank you George and Synder!
Shea Walsh
Posted 12 Sep 2023
5 out of 5 stars

Excellent service and prompt tech support

Absolutely excellent customer service from Andrew, prompt and genuinely helped with multiple questions about Shopify/Xero integration. Very happy.
One person found this review helpful.
Susan Moloney
Posted 9 Aug 2023
5 out of 5 stars

Stripe & GoCardless integration

What a difference this has made! Synder has automated a huge part of our sales ledger and Stripe reconciliation. The support team (James in particular) have been amazing with the GoCardless set up too and have offered a solution that should make that integration as seamless as Stripe. I would definitely recommend this.
One person found this review helpful.
Paul Richardson
Posted 4 Jul 2023
1 out of 5 stars


Synder is regrettably still not pulling through all my Square transactions, sitting on week 3 of troubleshooting.

Response from Synder

Dear Paul, Thank you for taking the time to share your feedback. Our records indicate we are still receiving information from Square that some of your transactions have the Open status. Note that for successful synchronization the Completed status is required. As a result, not all of your transactions can be synced to the books. We are contacting Square support to verify the reason for the incorrect status of your transactions and we will add your email to that thread to keep you informed about the process. We value your business and hope this situation will be resolved swiftly.
Dan Martin
Posted 4 Jul 2023
5 out of 5 stars

game changer

So easy to use, the support team are great to deal with.
One person found this review helpful.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.