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HR Partner

Reviews & ratings
Reviews by verified Xero users.
2.8 out of 5 stars
4 Reviews

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JA
Jo Atkinson
Posted 1 Mar 2024
4 out of 5 stars

HR Partner

We have been using HR Partner for a while now and I find the platform to be very user friendly. With regard to support, the team are always at the end of the phone or an e-mail and very quick to respond and are really helpful. I would totally recommend this product.
MP
Mark Pietsch
Posted 11 Dec 2023
1 out of 5 stars

Avoid

Unfortunately the one way sync with xero and the inflexibility of the dev team let us down. We liked the recruitment feature, though there were a lot of gaps and workarounds needed to make things usable.
SL
Stephen Leonard
Posted 29 Sep 2023
1 out of 5 stars

Avoid

We gave HR partner a good shot for almost a year, there is a lot to like but the haphazard integration with Xero is a show stopper plus a few other features that were really not production ready. My admin staff spend hours every month cleaning up leave sync which sometimes worked often not. Their dev director was unwilling to own the problems :(
One person found this review helpful.

Response from HR Partner

As a small business great feedback means the world to us, and that's what we've become accustomed to. You've thrown us here, and we're gutted! We are very sorry that you were dissatisfied with the integration and feel that you were cleaning things up often. We did reach out with many suggestions to fix basic setup issues, and requesting more information to aid in our diagnostics, but unfortunately we seldom heard back from your team. We know that our team  went above and beyond at every touch point, dealing with different members of your team, as well as spent hours of free repeated training and onboarding sessions. Although that clearly wasn’t enough in this situation, we’re proud of the work we’ve put in and are sorry that you won’t be continuing your journey with HR Partner. Nevertheless, challenges like this only spur our team on to do even better in the future. We wish you all the best for your business and your team. Regards, Devan.
AB
Andrea Badke
Posted 15 Mar 2023
5 out of 5 stars
HR Partner has excellent customer service. The system is great for managing employee records and tracking leave.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.