You’re on the Ireland site
  1. Back to app listing


Reviews & ratings
4.1 out of 5 stars
108 Reviews
5 star(62%)
4 star(13%)
3 star(8%)
2 star(4%)
1 star(13%)

Most recent reviews

Matt Challenor
Posted 21 Sep 2023
1 out of 5 stars

fees and updates

we've been running the software for sometime now, about 3 years - the latest issue is changing every feature to a subscription, this will increase our annual software cost for deputy by $576 AUD. A feature we didn't ask for, a cost we cant avoid without hassle. I don't have suggestions as to where to look for a new program but we are certainly looking.

Response from Deputy

Hi Matt, Thank you for your feedback. We understand that unexpected changes can be frustrating! This new and completely optional Deputy HR add-on provides you with improved tools, including Documents and Hire/ATS offerings. Rather than a one-time onboarding action, you will now be able to maintain and update ongoing documentation for your employees. Additionally, you can hire new talent via the Deputy Hire platform and have employees interview and onboard to start their first shift seamlessly. Due to the added functionality, we have adapted the pricing structure to reflect the 3-in-1 Deputy HR suite. We acknowledge that for some businesses, this optional feature could result in a monthly price increase compared to what you currently pay each month. Feel free to reach out to and we can discuss a path forward for your HR pricing.
Suzanne Evans-Booth
Posted 2 Aug 2023
2 out of 5 stars

Used to be good

Was great software 3 years ago but customer support isn't great anymore and the features aren't as good as they used to be. Scheduling was easy but not anymore.
One person found this review helpful.
Rob Stewart
Posted 5 Oct 2022
1 out of 5 stars

Will take your money without recourse

Will deduct funds without justification despite indicating that this was not the intended process, and then taking no action to resolve it.
12 people found this review helpful.
Greg Garnish
Posted 2 Sep 2022
1 out of 5 stars


Deputy will take your money, and deny it. They will not try to help. Proceed with caution.
17 people found this review helpful.
Jessica Watson
Posted 23 Feb 2022
1 out of 5 stars

Poor customer service

Very poor, unable to assist with any setup and took ages to respond to any questions. Ended up changing over to Tanda, best decision.
9 people found this review helpful.
Alex Loaney
Posted 21 Nov 2021
5 out of 5 stars

Easy & Simple!

The connection between Xero & Deputy is great. Makes payroll simple & easy!
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.