A2X
930 Reviews
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Shauneen Quinn
Posted
Amazing On-boarding support
My experience with A2X has exceeded my expectations, my initial discovery call left me unsure as to whether I would get support if any issues arose. However, Nora's invaluable expertise and patience very quickly banished those doubts. She provided me with excellent advice and held my hand throughout the whole onboarding process from start to finish, this was a game changer and I want to Shout out to Nora for her incredible patience and support. I am excited to see how much this app now cuts down our workload. Highly Recommended! Thank you Nora!
PR
Paul Reyes
Posted
Good Job!
Shoutout to Jessica who's really patient with my concern. Thank you so much for assisting me in resolving the integration issues. It was a roller coaster journey but Jessica, Nicole, and their engineering team did a great job. Many Thanks
Michael Ian Villafania
Posted
Awesome
Many thanks to Nicole for the help and support in resolving our issue. I learned a lot from our session. Fantastic service!
DK
David Kelly
Posted
A2X - Customer Service
We were having issues with our mapping from A2X to Xero in the sense our transactions were not being mapped to the correct accounts. Nicole Gostomski from A2X jumped on a call with us and guided us through how to fix these issues. Nicole is very competent and her knowledge of A2X and other Apps it syncs with is excellent.
AH
Andrea Hutchinson
Posted
We've recently integrated A2X with Shopify and Xero
We've recently integrated A2X with Shopify and Xero for our business and it's made our accounting much more accurate and streamlined. The support has been excellent too. Robert was incredibly patient helping us work through a more complex manual payment clearing setup, explaining everything clearly until we had it working perfectly. Great software backed up by great customer service. Highly recommended.
Jaya Baldwin
Posted
Amazing Support & Customer Service
I've been a user of A2X for about a year now and previously just used the Shopify to Xero integration. I recently decided to make the upgrade to also have the PayPal to Xero integration set up, to cut down on manual end of month reconciliation across multiple currencies with the FX variances between PP & Shopify being a bit painful.
I had my complimentary 1 hour onboarding meeting with Nicole from A2X and the experience was 11/10. Super friendly, helpful and patient (actually put in the time to teach and help me understand instead of rushing through things, whilst still making the most of the time), achieved all the set up I needed and I've just been finalising the implementation and so far I'm very impressed. All her explanations were incredibly clear and instead of an awkward onboarding meeting it felt like chatting with an old friend (not your average onboarding experience). The software is also very dynamic to adapt to new scenarios and truly does make it so much easier on the end user. Thanks so much Nicole - I really appreciate it.
One person found this review helpful.
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