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ServiceM8

By ServiceM8
Featured app
4.53 out of 5 stars
Free 14 day trial available
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The job management app for trade contractors & service businesses, with everything to help you cut paperwork, complete more jobs & provide amazing customer service.
Rated
4.5
out of 5
Reviewed by
266
Xero users
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Free 14 day
trial available
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Featured app
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Overview

ServiceM8 is a smart job management app which empowers trades & service business owners to run a better business & improve their lifestyle.

It’s cloud-based software for trade contractors & service businesses like plumbers, electricians, locksmiths & cleaners — any kind of business that manages jobs & staff in the field, ranging in size from sole operators up to 20 staff.

ServiceM8 streamlines the front-end job management, from a client’s first call through to scheduling, customer communication, quoting, job documentation, invoicing & payment. From there, it integrates with Xero to form an end-to-end field service package.

ServiceM8
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ServiceM8 + Xero

Together, ServiceM8 and Xero form an end-to-end solution for trades & service businesses — each item of work is captured once, and guided through a best-practice workflow of communication, job management & accounting. Information syncs between ServiceM8 and Xero to streamline workflows, avoid double entry & reduce administration. Features include:

  • Invoices approved in ServiceM8 are raised in Xero for automatic reconciliation.
  • Clients and items sync between ServiceM8 & Xero, with changes in one account updating the other.
  • Payments received against an invoice in ServiceM8 sync to Xero, and payments received in Xero sync back to ServiceM8.
  • Tax rates and income account codes are imported automatically from Xero.

Reviews & ratings

4.5 out of 5 stars
266 Reviews

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Most recent reviews

IW
Idah Watson
Posted 26 Apr 2024
5 out of 5 stars

Great app for small business

We've used ServiceM8 for about a year now. It has been instrumental in helping us grow from a team of 3 to to a team of 10. Easy to use, extremely helpful service team!
AT
Alex Tickle
Posted 24 Apr 2024
5 out of 5 stars

the instrument to my success

ServiceM8 has revolutionized how I run my business. As the owner of a small appliance repair and property maintenance company, finding the right software was crucial, and ServiceM8 has proven to be perfect for my industry, as well as any field service business. I've experimented with other options like Fergus and Tradify, but none compare to the power and capabilities that ServiceM8 offers. I owe a significant part of my business's success to ServiceM8. It levels the playing field for individuals like me who haven't formally studied business or gained experience running one. The intuitive interface and comprehensive features make it possible for anyone to manage their operations efficiently and effectively. The pricing is reasonable, and the support is unparalleled. I've reached out for assistance late at night and still received immediate responses from real humans. In one instance, I had trouble with an invoice template, and the live chat support not only diagnosed the issue but also fixed the code for me, ensuring it worked flawlessly. The mobile app is a game-changer, allowing me to take photos on-site, make phone calls, and seamlessly convert them into jobs with just one click. Communication is streamlined through the platform, with emails and texts tied to specific job numbers, making follow-ups effortless. While it may take some time to set up ServiceM8 for optimal efficiency, the investment is undoubtedly worth it. Additionally, they offer external IT advisors for those who prefer assistance, though I found the setup process relatively straightforward to do myself. In conclusion, I highly recommend ServiceM8 to any tradesperson looking to venture out on their own. With a free trial period available, there's truly nothing to lose, and everything to gain in terms of efficiency and business success.
AL
Amanda Lyndon-James
Posted 23 Apr 2024
5 out of 5 stars
ServiceM8 has made running a business extremely more efficient and definitely easier. I am always recommending ServiceM8 to people who are just starting out in our industry of lawn and garden maintenance
One person found this review helpful.

Additional info

Shared data

Xero
ServiceM8
Paymentsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Invoicesshared from Xero to ServiceM8 and from ServiceM8 to Xero
Contactsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transactionsshared from ServiceM8 to Xero
Accountsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Tracking Categoriesshared from Xero to ServiceM8
Tax Ratesshared from Xero to ServiceM8
Itemsshared from Xero to ServiceM8 and from ServiceM8 to Xero
Bank Transfersshared from ServiceM8 to Xero

Functions

Time trackingInvoicing and jobs

Industries

Construction and trades

App details

By ServiceM8
Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Setup walkthroughContact supportsupport@servicem8.com

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14 day free trial available

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.