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A2X

Reviews & ratings
5.0 out of 5 stars
495 Reviews
5 star(96%)
4 star(4%)
3 star(0%)
2 star(0%)
1 star(0%)
DW
Derrick Webb
Posted
5 out of 5 stars
Excellent and friendly support. Thank you.
CF
Christopher Fellas
Posted
5 out of 5 stars

Amazing Service

This is a complex solution when running POS and Inventory systems, the service from A2X has been amazing they have have been very helpful a number of times... the solution is top shelf

Response from A2X

Thank you so much for your review and support. We love that we are able to help our customers in complex situations by sharing our experience in ecommerce accounting automation. We really value your feedback and support, and we look forward to working with you long into the future!
MB
Massimo Bertini
Posted
5 out of 5 stars

Excellent Service

I had some trouble setting the settlements of A2X on my own. So I contacted the A2X support. I was supported by Jessica Danford. She was so supportive, so professional and so patient that I am really astonished by the good quality of the service. It took several contacts by chat and by call but eventually everything was sorted out perfectly. I highly recommend A2X.

Response from A2X

Thank you, Massimo. We agree Jess is a superstar, and we love the support she provides to our customers. We are super pleased to hear you were able to get everything set up and running well with chat and onboarding support. Thank you once again, we really value your feedback and continued support.
KN
Ken Norton
Posted
5 out of 5 stars

Probably the best support in the World!

It is not often that you can evangelise about the support that you have recieved. A2X are far above any level of support that I have recieved for any busienss app or service before. Well done to A2X team and please don't change the level of service you offer.

Response from A2X

Thank you so much for your review and kind feedback about our customer support. Your review is very much appreciated by all of us here at A2X! We aim to provide a gold standard of customer support to all customers, so we are really pleased to read reviews like this where we are hitting the mark! We will always be here to assist our valued customers in any way we can and we look forward to working with you long into the future.
EA
Emmanuel Avellanosa
Posted
5 out of 5 stars

Excellent support team

Support team assist us in resolving the issue. The instruction they provide is easy to follow. They assist us patiently until the issue is resolved

Response from A2X

Thank you, Emmanuel. We absolutely love seeing reviews like this. We really appreciate and value your time and support. Saving time with reliable, accurate, easy to follow instructions is what we do best and we aim to provide patience and understanding whenever we provide assistance to our valued customers. Thanks again for your continued support!
HT
Heidi Tolar
Posted
5 out of 5 stars

Very impressed

Very impressed with the customer support and the proactiveness of A2X. Easy to deal with and went above and beyond to resolve my issue. Instructions were clear and easy to follow - loved the follow up to ensure the issue had been resolved :)

Response from A2X

Thank you Heidi, we really appreciate your support and feedback. We aim to provide a high level of support to our valued customers, and to do that effectively, we know we need to be able to provide clear and easy-to-follow steps. We understand the importance of Lamens Terms when it comes to ecommerce accounting and resolving issues. Thanks to reviews like this, A2X can continue to grow and constantly improve our service. We hope to be working with you long into the future. Once again, thank you!
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