1. Home
  2. Staff picks
ServiceM8 integrates seamlessly with Xero, allowing you to manage any field service business from a client’s first call through to job completion, invoicing and payment.
Overview

Earn 7,000 Qantas Points when you sign up via the Xero App Store*. Xero customers must be a Qantas Business Rewards member and use the same ABN registered with their Qantas Business Rewards account. Qantas Points will be awarded once connected to the app for a minimum of 90 days. (AU Only)

ServiceM8 is a smart job management app which empowers trades & service business owners to run a better business & improve their lifestyle.

It’s cloud-based software for trade contractors & service businesses like plumbers, electricians, locksmiths & cleaners — any kind of business that manages jobs & staff in the field, ranging in size from sole operators up to 20 staff.

ServiceM8 streamlines the front-end job management, from a client’s first call through to scheduling, customer communication, quoting, job documentation, invoicing & payment. From there, it integrates with Xero to form an end-to-end field service package.

*Terms & conditions apply. Must be a Qantas Business Rewards member to earn Qantas Points. See here for offer details.

Explore all features of ServiceM8
ServiceM8
Play Video
, opens in a dialog

ServiceM8 + Xero

Together, ServiceM8 and Xero form an end-to-end solution for trades & service businesses — each item of work is captured once, and guided through a best-practice workflow of communication, job management & accounting. Information syncs between ServiceM8 and Xero to streamline workflows, avoid double entry & reduce administration. Features include:

  • Invoices approved in ServiceM8 are raised in Xero for automatic reconciliation.
  • Clients and items sync between ServiceM8 & Xero, with changes in one account updating the other.
  • Payments received against an invoice in ServiceM8 sync to Xero, and payments received in Xero sync back to ServiceM8.
  • Tax rates and income account codes are imported automatically from Xero.

Reviews & ratings

4.6
186 Reviews
5 star
(78%)
4 star
(11%)
3 star
(5%)
2 star
(3%)
1 star
(4%)
SM
Steve McCully
Posted

ServiceM8 is a snip

Certainly for our business of tree snipping / mulching. After looking at other options such as Tradify / Simpro we happened upon ServiceM8 when looking at another business opportunity. Mana from heaven! Quite intuitive to use (we have an older self confessed non-technical worker who has taken to it and his iPad like a duck to water). We love the loss of paper, replaced by communication / workflow visibility across devices, Also appreciate the "how-to" videos and the help function which is actually helpful. Integration with Xero is good however some fields don't always come across (e.g. email addresses / phone numbers). Perhaps some rules need to be set between the two regarding things such as phone number formatting. For example, is it 027xxxxxxx or is it 027 xxx xxxx? The latter being easier to read. Doesn't help that Xero has a light blue font for such things which is not the easiest to read - even more so when on a laptop screen. Enough about Xero, already. After 6 months on ServiceM8, there is absolutely no way we could be without it. ServiceM8 has made adding new jobs, keeping abreast of existing ones so much less demanding / stressful. Invoicing for us is a breeze as our services are not complicated (more time based) and many are quoted in advance. Although there is room for improvement (as there is in anything) I still rate it 5 stars as it is the perfect app for our particular business.
NN
Nick Nolen
Posted

The best addition to our business

Service M8 has changed the entire process of running our business for the better. It's easy to navigate system and learning portal are user friendly and easy to train staff. It's given us a more professional approach in dealing with customers and staff. A must have for any business!
KL
Karl Leggett
Posted

Service M8 is Great

Since using Service m8 we've been able to halve our admin time. We're able to keep track of high numbers of clients and the automations make following up quotes a breeze. Our clients really like the notifications they recieve when we're on our way to them. Easy transfer of info from Service m8 to Xero
Additional info

Shared data

Xero
ServiceM8
Tracking Categories
Tax Rates
Payments
Items
Invoices
Contacts
Bank Transfers
Bank Transactions
Accounts

App details

Added in 2015

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Setup walkthroughContact supportsupport@servicem8.com

Follow

TwitterFacebookInstagram
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.