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WorkflowMax

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Reviews by verified Xero users.
2.8 out of 5 stars
108 Reviews

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SH
Steven Holloway
Posted 10 Jul 2025
4 out of 5 stars

Meets our needs and always improving

We are a small business that used the original WFM and transitioned to the BlueRock version. Notwithstanding some challenges in the initial rollout we are happy with the current functionality that meets our basic business needs and provides a platform for us to scale. What get's an extra star for us is the ongoing investment with continuous improvement with the product.
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Victoria Shrimpton
Posted 9 Jul 2025
5 out of 5 stars

Great app for our business

WorkflowMax has been a great choice for our business. It integrates very well with Xero and it's great seeing new updates and improvements all of the time. We're looking forward to seeing how the new job scheduling function can also help our team!
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Karen Forsman
Posted 16 May 2025
5 out of 5 stars

Excellent Product & Service

I have been a WorkflowMax user for over 15 years and have utilised in a number of different organisations where a workflow, project management and/or timesheet solution is required. I love that it can be adapted for a wide range of use cases, and it is easy for teams to pick up and use productively. Highly recommend this product for any business who needs to manage time & resources.

Response from WorkflowMax16 May 2025

Thank you so much for your wonderful review and for being a WorkflowMax user for over 15 years. We’re truly grateful for your trust and loyalty across so many organisations. It’s great to hear that our product’s adaptability and ease of use have consistently met your needs and helped your teams work productively, especially knowing the high number of users you have in your team. Your recommendation means a lot to us, and we look forward to supporting you and your teams well into the future. —The WorkflowMax Team
MP
Maria Plancarte
Posted 25 Mar 2025
1 out of 5 stars

Constantly failing

After very painful months of getting it running, WFM still does not work correctly; when a bug is fixed, it generates other errors. Reports are not reliable, so we have to do double work. They know about all the issues; BlueRock can't fix them. Errors that happened when first launched had to be manually corrected, and some cannot be corrected, therefore, the data is permanently incorrect in the system. We cannot wait for the company to find a different system to get out of it
2 people found this review helpful.
SS
Sylvia Smith
Posted 5 Mar 2025
3 out of 5 stars

Clunky & Confusing

Unfortunately this version of WorkflowMax is a step backwards. The original version was so much better. It is so unintuitive. I've used WorkflowMax in my own business and two of my clients also use it. It's really clunky to use. Luckily I chose to use Xero Projects for my business, but still have to use WFM for my clients. Takes me twice as long to do monthly invoicing than it used to do.
One person found this review helpful.
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Monica Torres
Posted 3 Mar 2025
5 out of 5 stars

New to WorkflowMax - Support is Great

Our implementation had a few issues that we had to go to support on and their response was very good! These were user related errors and did cause some problems for us, but support answered quickly and even provided their answers at times with videos that truly were beneficial. Support gets a A++ for us and the system is working well at this time.
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