Setting up an account is horrible, they also seem completely unready to do business in the US market.

Used GoCardless Support on a number of occasions now and they do try to help. The support received does seem to change from person to person but Nashira was very helpful on the issue we had this time!

Used GoCardless for our practice for a few years. Really easy to use, reasonable charges, and very easy to sign clients up etc. The customer service is excellent, they couldn't be any more helpful. 5 gold stars :-)

I use Xero and Gocardless and they do like to blame each other for issues and dont want to help. i wish i had stayed with Quickbooks

The user interface is slightly confusing but i will get used to it.

After dealing with Nashira from customer service in the UK, I have to say she was so helpful and clear with instructions, answering my questions immediately - very impressed.