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Factory

Reviews & ratings
Reviews by verified Xero users.
4.6 out of 5 stars
18 Reviews

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MS
Monty Sprigg
Posted 16 Dec 2025
4 out of 5 stars
We are still getting kicked off with this APP. So far it has been pretty straight forward and easy to learn.
SC
Steve Callander
Posted 9 Dec 2025
5 out of 5 stars
I have been very impressed with the attention to detail the Factory team have been giving to our business, while we integrate their system.
TF
Todd Fullston
Posted 2 Dec 2025
5 out of 5 stars

Excellent App and Customer Service

We are still learning the ropes of Factory however we are very impressed so far! It works great for our metal fabrication business - very happy with our onboarding experience with Stuart, he was always very prompt in responding to us and answering any questions/showing us what to do. Highly recommend.
ME
Marshall Eberly
Posted 28 Oct 2025
4 out of 5 stars

Customer service

I am a new user with Factory. Their customer service during implementation was second to none.
TE
Troy Eberly
Posted 25 Oct 2025
5 out of 5 stars

Great customer service

I am only a new user, but the customer service is outstanding. They are based in Australia and know what it's like to work in the industry.
PS
Peter Smith
Posted 20 Oct 2025
5 out of 5 stars

Great Product

I've been using factory for a little while now, it helps us out greatly with working out margins and better managing our workflow, Would definitely recommend
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