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Reviews & ratings
Reviews by verified Xero users.
4.7 out of 5 stars
464 Reviews

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Most recent reviews

Samantha Heynes
Posted 11 Jan 2024
5 out of 5 stars

Super software

Great software, easy to use and the statement reconciliation function saves an enormous amount of time. I love the various features and customer support is really good. Well done!
Judy Brunton
Posted 3 Jan 2024
4 out of 5 stars

Really helpful Support

Autoentry works very well for our small charity and integrates perfectly with Xero. I have not found all of the functions completely intuitive but I have always had a good response from the help chat and they have taken the time to explain things very clearly. 5* for Support 4.5* for the app because it is not always easy to see how things work from the start.
Anne Rowsell
Posted 11 Dec 2023
5 out of 5 stars

Well done Dagan, so helpful

Couldn't believe Dagan did this straight away and resolved the issue
Suzy Molnar
Posted 6 Jul 2023
1 out of 5 stars

I would not recommend

This product used to be great, but it is no longer working properly. Support is also terrible. I
One person found this review helpful.
Kevin Hall
Posted 7 Jul 2022
1 out of 5 stars

A fallen great

Used to be superb. Excellently priced, powerful and comprehensive. Since being purchased by Sage, its all gone downhill (much like Sage in general!). Links with Xero often fail and need reconnecting, and this week they have seen major issues with logging in and security issues meaning their site has been offline for days, right on the VAT deadline meaning issues for our many clients. A real shame. Cant help but think these things wouldn't be happening if they hadn't sold out to Sage.
One person found this review helpful.
Lorraine Adams
Posted 16 Jun 2022
1 out of 5 stars

From excellent to not fit for purpose

Used AutoEntry for years, and probably been out most highly rated software, but for 6 moths or more, Xero & B integrations are just not working for our clients. We are wasting somuch time disconnecting & reconnecting, waiting, disconnecting & reconecting again, & all too often, resorting to manually posting items. It can go on for days. Support has not resolved this despite what they say, they will not refund wasted credits, and in the middle of this they have the nerve to put up prices. We are looking for an alternative, and prepared to pay more to get away from this farce. Sorry - that's how it is.
3 people found this review helpful.
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