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B2Bpay

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Reviews by verified Xero users.
4.4 out of 5 stars
10 Reviews

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BW
Bernard Wilson
Posted 2 Aug 2023
1 out of 5 stars

WARNING - Not good if paying contractors

The most incompetent service I've experienced. I would HIGHLY advise you to NOT use this company if you are paying contractors or sub-contractors. There process involves a lot of manual phone call verifications to the contractor and depending on your industry (and what decade you are living in) there's a good chance those contractors won't answer this unknown phone number that is trying to call them. The fact that there is this prehistoric verification process in place is testimony to how out of touch with the times B2Bpay is. Yes if paying bills and you're not worried about a one week wait to get the funds cleared then I think this will be a good platform. I've wasted a good part of 3hrs of my time (including over weekends) to try and resolve this process. Having to resend copies of invoices to B2Bpay. Also having our account manager get a lot of irate and abusive calls from contractors who haven't been paid.
OR
Oliver Reeves
Posted 4 May 2023
3 out of 5 stars

Easy but expensive

Yes it's easy to use and relatively easy to set up. The fees for paying bills are stupidly high.
One person found this review helpful.
RE
Richard Edwards
Posted 4 Jan 2023
5 out of 5 stars
Been using this now for 10 months and it works perfectly! Fantastic tool for online customer payments :)
KB
Kathy Beeston
Posted 29 Sep 2020
5 out of 5 stars
B2BPay has been very successful we did have some teething problems at the start but the team at B2BPay where very helpful in rectifying the problem with the setup and we are now up and running would definitely recommend B2BPay
KM
Krisztina Matrof-Hudecz
Posted 25 Sep 2020
5 out of 5 stars
Very satisfied with B2Bpay! Using Xero make it easier to do any transaction! Earning points from both provider is a bonus. awesome work guys! /World Gym Bunbury/
CS
Catherine Schier
Posted 21 Sep 2020
5 out of 5 stars
B2B Pay has been great. The integration and set up was easy and we love that we can pay our suppliers with out credit card. Highly recommend.
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