You’re on the Australia site
Select a region

Paidnice

By Paidnice
Featured app
5 out of 5 stars
Free 30 day trial available
Get this app
Get paid on time, every time. Automated Late Fees, Interest, Prompt Payment Discounts, Email & SMS Reminders. Auto-send Statements & Interest on Aged Debt.
Rated
5.0
out of 5
Reviewed by
24
Xero users
Try this app
Free 30 day
trial available
Featured in
Featured app
collection

Overview

Paidnice gives you one less thing to worry about (getting paid quicker) Paidnice is a full-featured accounts receivable automation solution for small to medium-sized businesses. Encourage timely payments, automate your invoicing process, & foster positive customer relationships – all while improving your cash flow

Easy to setup yourself, or we can help you do it on a quick 30 minute call

Key Features of Paidnice

  • Automated Late Fees, Prompt Payment Discounts
  • Auto-send Customer Statements
  • Issue Statement Interest on aged debt
  • Invoice Email & SMS Reminders
  • BYO email sending domain
  • Customer Segmentation (groups)
Paidnice
Play Video
, opens in a dialog

Paidnice + Xero

Get paid on time, every time Never let another invoice go unpaid again. Slow & non-payment of your invoices is hurting your business.

Make your invoices work harder, with configurable, & automated late fees, prompt payment discounts & invoice reminders. Encourage on-time payment from your customers, while also preserving strong relationships with personalised, targeted & reliable accounts receivable automation.

Automatically add interest or late fees to invoices & customer accounts (or issue a new interest invoice) Paidnice (prev. Latechaser) will automatically detect when Xero invoices go overdue, & issue your customers a late fee or an interest charge. For invoices with partial payments, Paidnice can issue interest only on the amount outstanding.

Issue interest charges on accounts On a weekly, or monthly schedule, automatically apply a detailed interest charge to a customer's account.

Interest or late fees are sent directly to the customer (via email or SMS) Interest charges can added automatically to existing invoices, or issued separately, & resent to your customers from your own email domain, with a custom-br&ed email & SMS.

Automated prompt or early payment discounts Incentivise customers to pay faster & reward their promptness. Discounts can be automatically added to your invoices, & sent to your customers. Discounts are automatically removed from the invoice when the discount period has expired.

Flexible email & SMS Invoice Reminders Create automated email & SMS reminders about upcoming interest charges, overdue invoices, & available discounts.

Full Customization Tailored Incentives & Penalties Customer groups give you granular control over which customers receive different types of fees, interest & reminders - or should receive none at all. Set custom interest rates, late fees, grace periods, & white-listed contacts, ensuring a seamless invoicing experience that aligns with your business values.

Auto-Send Customer Statements: Easy Aged Debt Management Automatically send weekly or monthly customer account statements, to customers with an outstanding or overdue balance.

On-demand Credit Reports Check your customers creditworthiness with on-dem& credit reports, complete with credit scores from Experian, Equifax, or Centrix.

Streamline collections with Automatic Escalation Workflows Auto-escalate overdue debt to a phone call, credit stop or legal letter. Customize how & when to escalate actions & sync to other tools via webhooks & trigger custom actions across platforms.

Reviews & ratings

5.0 out of 5 stars
24 Reviews

Sort and filter

Rating
Sort

Most recent reviews

LC
Laura Carrie
Posted 22 Mar 2024
5 out of 5 stars

Amazing product and hands on service

Wow, I mean, it's always nice when a product actually does what it says but when it's also really user friendly and intuitive that's marvellous. When you have a question and you get a one-on-one video call with one of the team (in my country) within the same day and they are incredibly knowledgeable AND invite you to a new function that's in user testing and very helpful to your business...well, I'd give Paidnice 10 stars if I could. Highly recommend and very worth the reasonable price of investment.

Response from Paidnice

Thank you so much Laura! We are thrilled to hear that our product and support have exceeded your expectations. We'll do our best to always do the best for our customers. Here's to getting you paid quicker!
WS
Warren Shepherd
Posted 15 Feb 2024
5 out of 5 stars

Great product with a very responsive team

We spent a lot of time reviewing solutions to manage AR more effectively, including trials of numerous options. Paidnice was the best fit for us. Their team are super responsive, and the ability to live chat about a quick question with someone who completely understands the product and how it fits into different business scenarios is fantastic. There were a couple of features or tweaks we felt were missing or not as expected; a quick feature request, the team reviewed it, decided they agreed with it being in there, and it was in the product within a couple of days. I've rarely had that level of engagement and response with any of the many software vendors we use. Most importantly, our overdue receivables are reducing already, we no longer have to manually send monthly statements or overdue follow-ups, and requests for us to re-send statements or invoices has reduced, because customers can now get up to date information themselves. I wish this product was available years ago - it would have saved us a lot of time. It sounds cliche to say 'if I could rate it more than five stars I would', but in this instance it certainly applies.
One person found this review helpful.

Response from Paidnice

Thanks Warren! We are delighted to hear that Paidnice has been the best fit for your business after extensive research and trials. Our team takes pride in providing exceptional support and quickly implementing feature requests that align with our customers' needs. It's incredibly rewarding to know that our product has already made a positive impact on your accounts receivable process, saving you time and effort!
DM
Dinorah Moroyoqui
Posted 8 Feb 2024
5 out of 5 stars
My experience with Paidnice has been great so far. It is simple and straight to the point. Helps us stay organized with outstanding invoices. Managing the customers' has also been easier thanks to their help. The team is also great at answering any questions and helping navigate the site.
One person found this review helpful.

Response from Paidnice

Thank you for your review Dinorah! We're thrilled to hear that Paidnice has been instrumental in simplifying your invoicing and customer management. Our team is dedicated to providing a seamless experience, and we're glad to have been of help. If you have any more questions or need further assistance, feel free to reach out. We're here to support you every step of the way. Cheers, Denym

Additional info

Shared data

Xero
Paidnice
Invoicesshared from Xero to Paidnice and from Paidnice to Xero
Tracking Categoriesshared from Xero to Paidnice
Contactsshared from Xero to Paidnice

Functions

Invoicing and jobsDebtor tracking

Industries

Professional servicesAccountingConstruction and trades

App details

By Paidnice
Added in 2021

Countries

Australia, Canada, Global, Hong Kong, Indonesia, Ireland, Malaysia, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

Languages

English

Support

Setup walkthroughContact supporthello@paidnice.com

Follow

TwitterFacebookLinkedIn

30 day free trial available

Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.