Hi Sonia! thank you for such a thoughtful review, and welcome aboard! 😊 Being an Australian business built for Australian businesses is something we care a lot about, so it means a great deal to hear that landed with you. Award interpretation, penalty rates, and local compliance are genuinely hard to get right from overseas, and it's a big part of why we built RosterElf here. Since you're still settling in, one tip: our support team is happy to run a follow-up session once you've had a few weeks of live rostering under your belt. That's usually when the questions get interesting, and it's the fastest way to unlock the features you haven't touched yet. Just reach out via in-app chat or customersupport@rosterelf.com whenever you're ready. Thanks again for choosing us, Sonia. Warm regards, The RosterElf Team

Thank you so much for the wonderful review, Kelly! 😊 We're delighted to hear that Jaydon has been able to support you through your new setup and syncing everything across. We'll be sure to pass on your kind words to him. He'll really appreciate them! Thanks again for choosing RosterElf, and we're always here if you need anything as you continue getting up and running. Warm regards, The RosterElf Team

Thanks for taking the time to leave a review, Amanda! 😊 We're delighted to hear that Jaydon has been so helpful throughout your onboarding experience. Providing responsive support and making sure our customers feel confident using RosterElf is something we take great pride in, and we'll be sure to pass your kind words on to him. If you ever have any questions or need assistance as you continue using the platform, our team is always here to help. Warm regards, The RosterElf Team

Thanks so much for the lovely review, Ashleigh! 😊 We’re really glad to hear you found the walkthrough helpful and that everything was clearly explained. Making the sign-up process simple and backing it up with strong support is exactly what we aim for, so it’s great to know that it stood out to you. If any questions pop up as you get started, our team is always here to help. Thanks again for taking the time to share your experience! Warm regards, The RosterElf Team

Thanks so much for the great feedback, Dylan! 🙌 We’re glad to hear you had a smooth experience on the Zoom call and found RosterElf simple and easy to use. That’s exactly what we aim for. If you ever need a hand or want to explore more features, our team’s always here to help. Warm regards, The RosterElf Team

Hi Allison — thanks so much for taking the time to leave a ⭐⭐⭐⭐⭐ review! We’re thrilled to hear that RosterElf is making rostering simple for you and that the Xero integration is working smoothly. Our team works hard to keep the platform intuitive and deeply connected with Xero so you can spend less time on admin and more time on your business. If you have any feedback as you continue your trial—features you’d like to see or ways we can make things even easier—please don’t hesitate to reach out via in-app chat or customersupport@rosterelf.com. We’re here to help and always keen to improve. Thanks again for your support and for choosing RosterElf! Warm regards, The RosterElf Team