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Pinch Payments

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Reviews by verified Xero users.
4.8 out of 5 stars
109 Reviews

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Simone Tsigolis
Posted
5 out of 5 stars

Takes the chasing out of getting paid

We run a premium residential cleaning business in Sydney and Perth with hundreds of recurring clients, so getting paid on time without chasing people matters a lot to us. Pinch handles it. Payments come out automatically, everything reconciles back into Xero, and we spend far less time following up invoices. The best part has been the team. When we've needed help, we've talked to real people who know the product and actually fix the issue. That's rare, and it's a big part of why we've stayed with them. If you're a service business on Xero and still chasing payments by hand, Pinch is worth a look.
RW
Richard Wilson
Posted
5 out of 5 stars
We’ve recently started using Pinch Payments and absolutely love it so far!! It’s incredibly easy to use for both our team and our customers, the integration with Annature and Xero is seamless, and it’s helping us get paid faster. It’s made a noticeable difference to how smoothly our processes run.
PH
Paul Hashman
Posted
5 out of 5 stars

It just works

I know that sounds like a lazy comment, but when something works as expected, support follow up to make sure everything is functioning to your expectations, and even send you insights to help improve your usability, I cant help but be impressed
DR
Donna Richmond
Posted
5 out of 5 stars

Great Platform - Saves you so much time!

Really rate Pinch. Setup was easy, integration with Xero also easy, and since then it’s just worked for our service based business. Clients pay on the due date, and I don’t have to chase so its great for managing cash flow. The support team are knowledgeable, super quick to reply and helpful.
LF
Leanne Ferrari
Posted
5 out of 5 stars

Great Choice

Using Pinch Payments for a short time and so far have no regrets. The system is easy to set up and user friendly. The support is fantastic (thanks Cameron & Emily!!). Would highly recommend this product.
AD
Ashlee Davenport
Posted
5 out of 5 stars

Great Platform!

I have been using Pinch for six months now, it has made managing customers and payments incredibly efficient. I particularly value the new customer link for onboarding and the seamless synchronization with Xero, which has eliminated the double-handling of administrative tasks. The automated direct debit feature that customers can self-manage has been a great. Feedback from customers was positive - easy to use and not 'Clunky". I highly recommend Pinch. Not only is it an excellent platform, but the customer service has also been exceptional.
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