I have been using Pinch for six months now, it has made managing customers and payments incredibly efficient. I particularly value the new customer link for onboarding and the seamless synchronization with Xero, which has eliminated the double-handling of administrative tasks. The automated direct debit feature that customers can self-manage has been a great. Feedback from customers was positive - easy to use and not 'Clunky". I highly recommend Pinch. Not only is it an excellent platform, but the customer service has also been exceptional.

Pinch Payments is incredibly user-friendly, making the onboarding, setup, and integration process with Xero seamless and straightforward. Their pricing structure is competitive, offering low and reasonable fees that provide excellent value for businesses. The platform is a reliable solution for managing payments, allowing businesses to confidently process transactions through both direct debit and credit card options. By streamlining accounts receivable, Pinch Payments significantly reduces the stress and time associated with chasing payments, enabling businesses to focus on growth and operations.

Pinch Payments has truly transformed the way we manage billing and payments. From the initial onboarding to the full setup, the entire process was seamless and incredibly well-supported. Their customer service is outstanding — always responsive, willing to jump on a call, and thorough in addressing every query. The integration with Xero is flawless, making reconciliation and tracking effortless. Some of the standout features for us include batch payments for multiple invoices, the ability to control surcharging per customer, pre-approvals, payment plans, and subscriptions — all of which are essential for our software billing needs. Pinch provided the perfect platform to support these requirements. We’re thoroughly enjoying the experience and are excited to see future enhancements like support for multiple payment methods (Google Pay, Link, BPAY, PayTo, etc.). If you're looking to offer flexible payment options to your customers and reduce outstanding debtors, we highly recommend Pinch Payments!

Pinch's integration with Xero means that there is no more chasing up invoices. I love it and highly recommend it.

Really rate Pinch. Setup was easy and since then it's just worked - every. single. month. Clients pay on the due date and I don’t have to chase or double handle anything. Support team’s out of this world, super quick to reply and actually helpful. Wish we'd had it in the early days tbh. Thanks Pinch!

Switching to Xero led us to Pinch Payments, and it has been a fantastic decision! The onboarding process was informative and thorough, making it easy to set up and start using the platform effectively. One of the biggest challenges we faced—clients who wouldn't pay—has been resolved since implementing Pinch Payments. We're incredibly pleased with the results and would highly recommend Pinch Payments to businesses looking for reliable payment solutions.