Denise and the team at A2X were excellent at helping us configure the software to work correctly for our needs and went the extra mile at all opportunities no matter the complexity. Whilst this software is not cheap, the level of support provided makes it good value and therefore I can highly recommend it to other ecommerce businesses.

As a bookkeeper, A2X has made managing e‑commerce clients significantly easier. The integration with Shopify and multiple payment gateways is seamless, and I can finally trust that the data coming through is accurate and complete. The reconciliation reports are excellent—they give me full visibility over each payout and make balancing the accounts straightforward. The A2X team has been incredibly supportive throughout the setup, especially with mapping the connection between accounting software and A2X. The platform also scales well, capturing new product lines and ensuring sales are posted to the correct GL accounts without extra manual work. It’s a reliable solution that saves time and improves accuracy. Highly recommend.

Works perfectly!

Dolores provided concise answer to my query and was able address my concern promptly.

I haven't bee able to book an onboarding session yet so used the chat support with Dolores who gave me some very good detailed help that also gets emailed to me so I have it for future reference.

We have had a fantastic onboarding process. We have used several of the team and are very impressed with each person we have spoken to. Jess in particular is very knowledgeable and has helped us greatly. I would recommend.