Thank you for your feedback. After reviewing your email chain, we noted that we promptly resolved your initial issue with receipt approval. It’s disappointing that, without bringing your other concerns about GST and invoice numbers to our attention first, you chose to leave a 3-star review. We're committed to customer satisfaction and have already resolved your other extraction issues you've mentioned. Customer ratings are important to us, and since most of our reviews are 5-stars, we’d appreciate it if you could reach out to us with any issues first, so we can resolve them and avoid receiving a 3-star rating.