I must say I'm extremely unhappy with WFM BlueRock. We had plans to migrate from Xero WFM to BlueRock WFM, but after the first 10 days, we have decided to cut bait. There were so many technical issues out of the gate when we tried to reconcile our data with Xero WFM. It's like a black hole. No one responded to our 8 technical issue submissions for 7 days until I wrote a scathing email. I was so excited to migrate to WFM BlueRock, but the lack of zero status updates after 7 days is extremely concerning. Most of my requests relate to product issues that we figured would be dealt with by now...especially with only 2 months left to migrate. I now decided to seek out other software alternatives since I'm very concerned WFM BlueRock is not up to the standards where a customer can reliably trust all data we would have migrated since you can't even run accurate reports from WFM BlueRock to reconcile. Their data is just wrong when compared to Xero WFM. It's mind-boggling they have these basic issues with only 2 months to go. The reply I did get back was "we only had 9 months to get there." They might be better sometime in the future but based on my experience and the basic technical issues that should have been addressed during beta testing, there is no way I can trust they can pull it off. Plus, their system is painstakingly slow. It takes 10 to 15 to filter and click through each step. I never had any speed issues with Xero WFM which we have used since 2018.

To fathom that Bluerock has built a like-for-like application in less than 12 months for companies like mine to transition to with next-to-no downtime is simply remarkable. Thank you to the Bluerock team and everyone involved. I can't wait to see where you guys take this platform!

Firstly the platform is 10 steps backwards and we have had endless issues and their service level is uphauling with no call nor on-line support. The system requires almost double the actions and so many system errors mean you often have to restart your quote / invoice / PO all over again. We have cancelled and are moving to Monday