Let me start by saying the staff are helpful to a fault. BUT if you are a small business the system is far from intuitive and after three months of trying to make the system work we are on the verge of giving up! Great if you have an HR specialist with nothing else to do - but very frustrating if you have to look after customers and do other things. Designed by specialists for specialists.
Due to the way we pay our employees - "not in hours", Tanda is not that entirely suitable. Other set backs are, internet accessibility in remote areas on job sites and some employee's understanding and difficulty of how to use apps on phones. Although have found the "Onboarding" an ABSOLUTE WINNER. We have many new casual employees every week and this has been invaluable way to getting their correct details quickly and then its pushed through to Xero. Even though we cannot use Tanda to is full capacity, Tanda should seriously think of just having an "Onboarding" package for businesses like ours - Shearing industry (shearing of sheep).
Tanda for Xero payroll is excellent - admittedly there has been a few teething problems in the beginning as we have three stores, one of which has a different pay structure. Tanda support team were fantastic, their response time was pretty much instant. They really held our hand the whole way. This has saved us days in rostering, processing timesheets, clarifying payroll and financial reporting. It really has been a game changer. Cannot recommend this integration enough. Thanks Tanda
We are in the final stages of our custom build and setup for Tanda use. I have been very happy with the IT and general support we have received so far. Considering we have over 100 employees and a rather complicated EBA to build from, nothing has been too much for the Tanda support team to tackle. We are confident we will be running our first live pay run next period and can rid ourselves of our current 2 day manual payroll process.
One of the businesses I manage already had Tanda in use when I started in my position. I found it easy to learn and easy to use. There support is also fantastic. We are just in the process of installing it in the second business I manage.
We have been using the Tanda time clocks app to capture staff working hours for the last few months. The Tanda software accurately records employee working hours and seamlessly exports the data into Xero with the press of a button. This has cut down on manual processing time and has added value to our business.