Responsive Support team
This is a great product with great customer service to match.
Excellent customer service
Very efficient customer support made by people rather than recorded voices. Well done guys!
Pretty Good App
Finding this to be a pretty good app. A bit of a challenge to get the app up and running as well as to understand the integration functionality. However, the cost savings is significant in comparison to other payment processing vendors out there.
Such a good idea, so poorly execured
The GoCardless integration is a great idea. The app itself works well. However, the integration with Xero is disappointing. It is hard to see which customer has paid, and requires digging through Go Cardless.
Response from GoCardless
Hi Suzann, thank you very much for your review. I’m sorry to hear you found the integration disappointing. When a customer makes a payment, this is reflected on their invoice. We also offer payout breakdowns via email and within the GoCardless Dashboard. Please do feel free to reach out to email@example.com for further information and assistance.
Customer services team are always very responsive - cannot praise highly enough.
We are very happy with GoCardless. Once you get your head around how it syncs with Xero it becomes a real game changer for your cash flow.