I am only a new user, but the customer service is outstanding. They are based in Australia and know what it's like to work in the industry.

I've been using factory for a little while now, it helps us out greatly with working out margins and better managing our workflow, Would definitely recommend

New user to factory, support team is amazing, always ready to assist and provide guidance where needed, and many new up and coming features we are looking forward to being released

Super easy to use and the support is unmatched compared to other plugins we use!

Easy to use and integrates well with Xero.

Factory needs more customisation. But I like it for how it streamlines the administration tasks in to Xero