You’re on the Australia site
  1. Back to app listing

Employment Hero

Reviews & ratings
3.9 out of 5 stars
14 Reviews
5 star(69%)
4 star(0%)
3 star(0%)
2 star(8%)
1 star(23%)

Most recent reviews

Greg Power
Posted 5 Sep 2023
1 out of 5 stars

Support does not exist.

We changed over to Employment Hero over 12 months ago and still are not set up correctly. No one to talk to and support is 'hit and miss' at best. - Greg from Magpies Waitara
Bonnie Muir
Posted 15 Aug 2023
1 out of 5 stars

Don't waste your time

Worst decision we have made. It takes an age to set up, the rostering functionalities are clunky, the app for staff to clock in/out doesn't work, and the customer service team takes days to get back to you to fix any problems. Absolute waste of money, save yourself time and money and look elsewhere.
Anita Schmied
Posted 15 Feb 2023
1 out of 5 stars

regret joining

if you have two entities you need to subscriptions. wish I knew before I signed up for a year. Also, the management of this platform is time consuming.
Alison Chapman
Posted 31 Oct 2022
2 out of 5 stars
Employment Hero isn't great if you use different grant funding for different weeks for employees. You can only use one project code per employee or it won't pull the timesheet data through to Xero. This isn't great for small NFP businesses.
Susan Banks
Posted 7 Dec 2021
5 out of 5 stars
>50 Team members, 2 Awards, and an EBA. Employment Hero - HR and Payroll has really worked for our client.
Christina Ashton
Posted 25 Nov 2020
5 out of 5 stars
We use Employment Hero HR and Employment Hero Pay and we sync the pay side into Xero. It was a long set up on the Employment Hero (HR & Pay) side that was a bit frustrating but we have done two company's now and are looking to add a third. They sync well with Xero - the frustration with both company's is that although both run reports neither does a Wages to Revenue report which is essential for us.
Although Xero reviews each app in the Xero App Store, we can’t give any guarantees. It’s up to you to assess the performance, quality and suitability of any app before going ahead.