We changed over to Employment Hero over 12 months ago and still are not set up correctly. No one to talk to and support is 'hit and miss' at best. - Greg from Magpies Waitara

Worst decision we have made. It takes an age to set up, the rostering functionalities are clunky, the app for staff to clock in/out doesn't work, and the customer service team takes days to get back to you to fix any problems. Absolute waste of money, save yourself time and money and look elsewhere.

if you have two entities you need to subscriptions. wish I knew before I signed up for a year. Also, the management of this platform is time consuming.

Employment Hero isn't great if you use different grant funding for different weeks for employees. You can only use one project code per employee or it won't pull the timesheet data through to Xero. This isn't great for small NFP businesses.

>50 Team members, 2 Awards, and an EBA. Employment Hero - HR and Payroll has really worked for our client.

We use Employment Hero HR and Employment Hero Pay and we sync the pay side into Xero. It was a long set up on the Employment Hero (HR & Pay) side that was a bit frustrating but we have done two company's now and are looking to add a third. They sync well with Xero - the frustration with both company's is that although both run reports neither does a Wages to Revenue report which is essential for us.