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Drum

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5.0 out of 5 stars
13 Reviews

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NP
Nathan Peart
Posted
5 out of 5 stars

Valuable business data and great support

We're a small environmental and planning consultancy using Drum alongside Xero. Invoices raised in Drum push straight through to Xero and payments sync automatically — no manual re-keying between systems. Beyond the integration, Drum provides useful commercial visibility that's been hard to achieve otherwise. Proposal win rates, project time against budget, and resourcing are all tracked in one place. The resourcing functionality in particular has had a noticeable impact on how we plan and deliver work. Well suited to engineering, planning and built environment firms already running Xero. In addition, the team at Drum are super responsive and helpful with both setup and adjustments to make sure everything runs smoothly.
DH
Debbie Hewitt
Posted
5 out of 5 stars

Above and beyond

I cannot recommend Drum enough. Ben and the team are exceptional, always on hand and happy to help, and the system has been a game changer for our Engineering Consultancy business. At a glance we can understand the progress, breakdowns and health of any job, and view the company data, projections & proposals, all real time. Our staff are happy with the timesheet process. Drum integrates with Xero seamlessly through Payroll, invoicing, accounts receivable. The Xero dashboard and the Drum dashboard compliment each other and are always real time, and most importantly we can trust it.
AK
Anna Kennedy
Posted
5 out of 5 stars
We've been using Drum for the last six months and have been really happy with the experience. The support is excellent, they're always available on the chat, quick to respond, and genuinely want to help. They've even recorded custom videos for us to explain specific processes, and any issues/bugs have generally been fixed at the latest 24 hours. Our feedback and feature requests are actually listened to and implemented quickly. Drum is continually improving and increasingly feels like a single system that can replace multiple business apps. Drum has streamlined our proposal, project management and invoicing workflows. Creating proposals, quotes and budgets is straightforward, and once a quote is accepted the budget flows directly into project management, making it easy to assign work, track progress and forecast. The Xero integration works well and has streamlined our invoicing process. A great product backed by a team that actually cares about its customers and the success of the platform.
MP
Megan Parker
Posted
5 out of 5 stars

Great Software Backed by an Even Better Team

We've been using Drum for our consulting business. It's become a big part of how we manage projects and keep track of our work. One of the things we appreciate most is the Drum team themselves. They're always friendly, easy to deal with, and very quick to respond whenever we've had a question or needed help with something. The time tracking and activity tracking features work really well for us. It's easy for our team to log their time and for management to see where projects are at. Being able to monitor project budgets, costs, and profitability in one place gives us much better visibility across the business. The integration with Xero is another standout feature, making invoicing and financial management much more streamlined and reducing double handling. As a consulting business, having our project management, time tracking, and financial information connected in one system has helped us stay organised. Overall, we've had a really positive experience with Drum and would happily recommend it to other consulting and professional services businesses.
NG
Nina Gaitz
Posted
5 out of 5 stars

Meets all our needs and more!

Drum has proven to be a highly capable and well-rounded project management platform for our consulting operations. What initially stood out to us was the ability to undertake a trial period, which gave us confidence that the system would genuinely meet our needs before committing. During that time, we were able to test key functions such as project tracking, resource management, and financial integration, and it quickly became clear that Drum strongly aligned with how we operate. The platform provides strong visibility across projects, including time, costs, and overall performance, while integrating seamlessly with Xero for invoicing and reporting. This has significantly improved the efficiency of our internal processes. What really sets Drum apart, however, is the team behind it. Ben and the broader team have been extremely responsive and engaged throughout our experience. They are highly receptive to new ideas and concepts, and there is a clear commitment to continually enhancing the platform in ways that add real value for users. It’s refreshing to work with a team that actively listens and evolves the product based on practical feedback. Overall, Drum is a reliable and evolving solution that we would strongly recommend to other businesses looking for a flexible and forward-thinking project management system.
MS
Maria Strano
Posted
5 out of 5 stars
Ben and his team at Drum have created an amazing project management tool which keeps track of all your current projects, new opportunities, time and expenses across a large number of projects. This software provides the user clear visibility of project performance, office staff utilisation and resource management. The platform includes features for invoicing and report generation. Its integration with Xero makes monthly invoicing a breeze. The support team is friendly, very responsive, and committed to enhancing their software for their clients.
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