Unfortunately, Hubdoc is not working properly for those who have business claims with GST less than 10% of the total amount per bill (Partly GST). Additionally, the information capture is not adequate. Therefore, if your business needs to claim partial GST, Hubdoc may not be sufficient for your needs.

Very much f..ken poor service from Hubdoc. Got in contact with Hubdoc as some clients who were using Hubdoc could no longer access Hubdoc and were told to start brand new all over again. WTF is going on Hubdoc. Will be moving ALL clients over to more user friendly receipt scanning system.

better to do everything manually, l do not recommend, not working at all

For the last week or so, Hubdoc no longer works on mobile. Trying to log in, because you also need to confirm it's you just send you on a continual loop. This makes it cumbersome to get receipts uploaded, which is why I used Hubdoc. I've deleted it now.

1. I report issues with Hubdoc using the date format I have set up in our Hubdoc settings regularly, with examples. They never fix it. They constantly reverse the month and year. Yes, I've tried changing my format settings. 2. I previously paid for a document management service that automatically grabbed all of my bank statements. I was happy when Xero acquired one to reduce that bill. Unfortunately I learned that Hubdoc ONLY CONNECTS TO THREE BANKS!! Useless as a document automation/management.

Mobile App works really well with Android; Apple phones could not get authenticator to work so our company need to consider an alternative app. Integration to Xero was very good and for the users looking for integration of individual expense items....this app will give you that to ensure easy reconciliation with payments coming through the bank